I’m proud to say that we do not charge those ridiculous service fees that the big booking sites do. That’s why it is guaranteed cheaper to book through this site.
All our Vacation Rentals are licensed by the Portuguese Tourism Office. We are also a member of the Portuguese Vacation Rentals Association, called ALEP (member number: 1573).
Our flats are located in Vila Nova de Gaia, in Santa Marinha neighborhood. Each of them has its own characteristics such as a great view to the city of Porto or a nice balcony to the square of the local church. So whether you are planning a romantic getaway, a vacation with family and friends or simply a restful city break, we have furnished and equipped our flats to make sure you feel comfortable.
The Santa Marinha Port Wine Flats respects your privacy and complies with all applicable legal rules, both those of the European Union and Portuguese, regarding data protection, privacy and information security. Please refer to our Privacy Policy, which is part of these Terms and Conditions.
When you book one of ours vacation properties you automatically agree with this Terms and Conditions.
basic information
The Property
The flats are located on a building with two floors. On the first floor there are two apartments and on the second floor the other two. These floors are accessed thru flights of stairs.
To access the property, you use the key code provided. Just type it on the numeric keypad on the wall next to the door. You can also use the app. Refer to the instructions sent to you after reserve confirmation.
Booking
The guests must provide a phone number and an email address when they book. The guests must also provide confirmed payment information and accept the house rules. All payments must be made in Euros.
The guests can choose from refundable or non-refundable booking options.
With the refundable option, guests can cancel free of charge until 14 days before arrival. The guest will be charged the total price of the reservation if they cancel in the 14 days before arrival.
With the non-refundable option, guests have a discount on their reservation. If they cancel the reservation, they will be charged the total price of the reservation.
rules
House Rules
● No smoking nor animals allowed
● Quiet hours from 11pm to 7am, please respect the neighbours
● Please report any damages that occur while you’re in residence
● No parties or large gatherings
● Do not forget to turn off taps, lights, TV, machines and air conditioning before go out
● Also be sure to let the door closed
● If excessive noise is reported, police will be called and a fine will be issued
● Garbage should be deposited in the appropriate bin located near the house
You are using our home at your own risk. We will not be held responsible for any injuries that occur at the vacation rental or for any lost or stolen items.
This is your home while you are here – take good care of it. Thank you.
ARRIVING & LEAVING
Checking in and out
Checking in
Self check in is the default, using the numeric keypad or the app.
If you want attended check in, it is from 5pm to 10pm. Please ask for it.
Some formalities are imposed by the authorities. If you did not so, please fill-in the SEF form. Please pay the Tourism Tax. See the Formalities and Taxation section below for details.
Thank you.
Checking out
Attended checkout is until 11am.
Before you leave, I request that you:
● Let the dishes washed
● Turn off all the taps, lights, TV, machines and air conditioning
● Shut the windows and close the door
● Please let the house as you found it
I also request that you leave a review to let me know how your stay was.
cleanliness is a must
Cleaning
The property is carefully prepared, being deeply cleaned and disinfected prior to your arrival, following the recommendations of the Health Authorities and the best standards of the industry.
If you need additional cleaning services please let us know at the time of booking. This service will be charged apart from the booking rate, and its price will vary depending on the property and number of guests.
There is a paid laundry service: on the first floor you can find the laundry with a washing machine and a drying machine. The price is present near the machines.
Tourism tax and sef form
Formalities & Taxation
Tourism Tax
Tourism Tax is for the city council. It must be paid in cash at the time of check in. Its value is:
● 2€ per person over 16, per night, for check ins from April to September
● 1€ per person over 16, per night, for check ins from October to March
In both cases the Tax is charged for a maximum of 7 nights.
For example:
A family, father and mother, with two children of 16 and 15 years old, book 10 nights in May. The Tourism Tax due is 2€ x 3 x 7 = 42€.
Another example:
A group of four girlfriends book 5 nights in November. Three of them are older then 16. The Tourism Tax due is 1€ x 3 x 5 = 15€.
The other taxes are included in the price.
Fill in the SEF Form
The Portuguese law imposes the filling of the SEF (Serviço de Estrangeiros e Fronteiras – Foreigners and Borders Service) form for all the foreign visitors.
To fill it yourself, use the link we sent to you at the time of reservation. Otherwise, send me the information needed, for every guest, if you want me to fill it.
The information is: name, surname, birth date, residence country, nationality, identification document, number, issuer country.